Return & Refund Policy

Last updated: August 21, 2026

At Chatube.space, customer satisfaction is important to us. We want you to feel comfortable shopping with us, which is why eligible purchases are covered by our 30-day free return and refund policy.

30-Day Return Period

You may request a return within 30 days of receiving your order.

To qualify for a return, the product should generally be:

• In the same condition in which it was received
• Unworn and unused, except as reasonably necessary to inspect the product
• Complete with any original packaging, tags, or accessories supplied with it
• Accompanied by proof of purchase or your order information

Because socks are wearable products, items that have been extensively worn, washed, altered, damaged through misuse, or otherwise rendered unsuitable for resale may not qualify for a standard change-of-mind return, except where applicable law provides otherwise.

Free Returns

Eligible returns made under this policy are free of charge. Before sending any product back, please contact us at support@chatube.space.

Our customer support team will review your request and provide return instructions when your return is approved. Products returned without first contacting us may experience processing delays.

Damaged, Defective, or Incorrect Products

Please inspect your order after delivery. If you receive a product that is damaged, defective, or different from what you ordered, contact us as soon as possible.

Please provide:

• Your order number
• A description of the problem
• Clear photographs when appropriate

Once we review the information, we will work with you toward an appropriate resolution, which may include a replacement, return, or refund.

Refunds

After an eligible returned product is received and inspected, we will notify you regarding the status of your refund.

Approved refunds will be issued to the original payment method used for the purchase. Although we process approved refunds promptly, your bank, card issuer, or payment provider may require additional time to post the funds to your account.

Original shipping charges are not applicable where shipping was provided free of charge.

Exchanges

If you would like a different product, size, color, or style, please contact our support team. Depending on product availability and the circumstances of the order, we will advise you about the available options.

Cancellations

If you need to cancel or modify an order, contact us as soon as possible. We cannot guarantee cancellation or modification after an order has entered processing or has been dispatched.

Consumer Rights

Nothing in this policy is intended to limit any mandatory consumer rights available to you under applicable law.

Contact Us

For return or refund assistance:

Email: support@chatube.space
Phone: +1 (716) 483-0202

Chatube.space
315 Sea Mountain Hwy
North Myrtle Beach, South Carolina 29582
United States